We’ll run, support and monitor your systems – meaning peace-of-mind for you as we find potential issues before they arise.
Our dedicated support team will manage your live mission-critical platform with the help of iSentry – our proactive monitoring solution. If something goes wrong outside office hours, it is picked up automatically. One of our developers is alerted, identifies the problem and fixes it, typically within one hour.
We commit to
- 24/7 support delivered by our UK-based solution support centre
- Pro-active monitoring of integration infrastructure
- A strict SLA which is tailored to your needs
- Reliability and quality of service assured through an ITIL approved process
- You are spared any nasty surprises
- Your team does not need to be distracted from their work to fix the problem
- You have no unexpected expenses to cover