We’ll run, support and monitor your systems – meaning peace-of-mind for you as we find potential issues before they arise.
If something goes wrong outside office hours, it is picked up automatically. One of our developers is alerted, identifies the problem and fixes it, typically within one hour.
Our dedicated, expert support team of technology professionals will manage your live mission-critical platform with the help of iSentry – our proactive monitoring solution.
We’ll run your infrastructure
- Managed services
- Centre for enablement
- Pro-active monitoring
We commit to
- 24/7 support delivered by our UK-based solution support centre
- Bespoke support dashboard automates logging of support calls
- Pro-active monitoring of integration infrastructure
- Long Term Support formalised through a strict SLA which is tailored to your needs
- Reliability and quality of service assured through an ITIL approved process
- You are spared any nasty surprises
- Your team does not need to be distracted from their work to fix the problem
- You have no unexpected expenses to cover
Read more: Integrella Services GCloud / Case studies / API Management